Gus Johnson Ford
Sale : 509-924-1000
Service: 509-924-1000
Parts: 509-924-1000


Dan Shaffer
Service Manager
phone 924-1000 x 147

"A measure of a person or company is how they step-up when something goes wrong. Despite our best intentions, sometimes stuff happens. Dan and his team at the service department stepped up and made it right after a simple but significant mishap. That sort of service is hard to find." -Ron Google+ Review
John Mosher
Warranty Administrator

"Great place to do business with. Sam, Dan and John are the most knowledgeable people in Spokane area. Always get the best service at Gus Johnson Ford. If you want your car fixed right trust them!" Dealer Rater Review
Dick Morgan
Service Advisor
phone 924-1000 x 118

"Great service department !!! Dick morgan always helps us and always does an outstanding job!! We couldn't be happier with our experience at Gus Johnson." -Brad
Keith Trowbridge
Service Advisor
phone 924-1000 x 120

"My check engine light came on so I called up the service department and spoke with Keith. He had me drop my truck off the next evening and by 9 am the next day they had it diagnosed and repaired (catalytic converter was replaced). Best news is that is was all covered under warranty! Fast, friendly and covered thank you"
-Robert L
Sam Oliphant
Service Advisor
phone 924-1000 x 119

"Sam Oliphant is one of the most knowledgeable,professional and caring service managers I've ever worked with at Gus Johnson Ford. He has taken care of my company and private vehicles for 15+ years! Thank you Sam" -Charles P. Facebook Review
Don Mashtare
Service Advisor
Work 509-924-1000 ext 152

"Awesome service experience. Got my car serviced with the Ford Maintenance plan and got a full exterior detail in the cold, cold weather. They only charged me $90. Walked out only paying $102.72. Before I left Donald checked and make sure the detailing team washed the engine. They had forgotten to, so he had them get that done. Something I never would have checked. Great experience, would recommend you go see Donald to get your car serviced."
-Cameron O. 5 Star Review Google+